Transfer your data to a new phone

To transfer your Pison mobile app data to a new phone, tablet or other supported device: 

Remove your Pison device from the old phone/tablet

1. Ensure that you have a stable internet connection
2. Remove your Pison device from your wrist
3. Ensure that your Pison device is fully charged
4. In the Pison mobile app, go to My Account and select Back Up Data
5. When the backup is complete, go to Settings and select Restore Factory Settings 
6. When the factory reset is complete, go to the Bluetooth settings of your old phone/tablet and remove the Pison device.
7. Uninstall the Pison app from your old phone/tablet.

Connect your Pison device to the new phone/tablet – Follow the instructions for “How can I pair my device to the Pison® App?” in the support section of www.pison.com.