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How do I synchronize my Pison device to the Pison READY Pro dashboard? 

There are several potential reasons data may not show in the Pison READY Pro dashboard.  To correct this issue, follow this procedure:

  • Update the firmware on your device by following the procedure in the “How do I update my device firmware?” support article.
  • Confirm that the device is in your organization by completing the following steps:
    1. Add your device to your organization.
    2. Add your user to the organization.
  • Confirm that the data was successfully uploaded from the Pison READY mobile application to the Pison READY cloud. You can confirm your session got uploaded in the Settings > Session screen.
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